Hello Has anybody else seen this? We have 2 patients that show up in MMIS, one as having Fam Assist and the other Careplus. Both of these patients received packages to enroll in the Connector, and when they called to say they had MH they were told that information was not what they had. According […]
I have a client who worked for seven months on a project for one of the hilltowns. The total payment for this job was $23,500. He was paid biweekly. We submitted an application and he was approved for ConnectorCare 2B. He enrolled in a plan for $67 a month. His pay stubs were submitted immediately. During the […]
Hello Loopers, The Health Connector has confirmed that Open Enrollment time frame for 2019. The Open Enrollment period will be between November 1, 2018 and January 23, 2019. Hannah The In the Loop – Massachusetts Team
Good Afternoon, is anyone or had anyone experience when enrolling a patient into the FallonHealth ConnectorCare and if the patient has their PCP at a community health center since the only FallonHealth Connectorcare type they only offer is Community Care in which you will not know it is community care until the patient receives their […]
Hi, Yesterday a client walked into my office stating her husband lost his coverage and she had not received any notification from MassHealth. Their verifications were faxed to MH on 8/18, 8/29, and 8/31/2017. My initial thought was that they had not been processed. I called MH Asst Line and asked the csr if there was a way she […]
Is anyone else having issues with the Doctors that are accepting Connector Care Plans 1,2 and 3? At the end of the Hix app, when you enroll in a plan. You have an option to list your doctors before shopping for a plan. (We know this.) However, I can find the doctors, but when I […]
I wanted to make sure folks were aware of the following issue since neither MassHealth/HSN has published information about it (but the HSN helpdesk has confirmed it). There is currently a systems issue affecting the tracking of temporary HSN eligibility in EVS. Specifically, when a ConnectorCare eligible individual’s 100 days of temporary HSN has expired, EVS may still display […]
Hi, Where are the dates that used to appear at the top of the page when the Application Summary, Eligibility details, and Current Enrollment pages were printed out? I relied on these date to keep a timeline of changes I made to clients applications via the assister portal. Can this feature be put back?
Hi, Has anyone noticed that the FPL listed in the Tax Filing Status section of the Application Summary page is different from the FPL listed on the Eligibility page? Is this important? I just began noticing it when a client’s income was below 100% but she was approved for CarePlus instead of MH Standard. Any […]
Hi, I ran into an issue when attempting to edit an application a year after the spouse of the member passed away. Previously an application was submitted to reflect the death. Unfortunately, on the “Who is applying for Health Insurance” page, no date was provided next to the reason for removing the deceased member from […]