Category: ConnectorCare

Health Connector – Customer Service

UGH!  I have a family of 3. (Married, share child together).   The wife and child are on MA/Standard.  The husband has a “HEALTH CONNECTOR” plan. We update their application on March 21, 2019.  It came back with the above determination. Prior both wife and husband has CC Plan type 3.   The above is correct.   Explained […]

Does pregnancy count as one?

Hi; I just did an application with a couple who are pregnant.  Does the baby count as one giving them a family of three instead of two?  Their income is $59,678.96 annually.  For a family of three this would make them eligible for a ConnectorCare 3B plan.  For a Family of two it puts them […]

Wrong Approval for Health Connector Plans

Hi, I have a client who was just approved for Social Security disability in January.  She also has a job.  Between the two incomes her FPL is 237.01%.  For some reason her eligibility is for a Health Connector Plan instead of a ConnectorCare 3A plan.  Her premium in 2018 was $44.00.  In January 2019 her […]

2019 Seasonal Worker Income Calculation

Hi, If a client is on unemployment as of January 1, 2019 and has not yet worked his seasonal job for 2019 why should their 2018 seasonal income be included for this year?  They may not be hired back for the 2019 season.  Shouldn’t this income be added once the client starts working again?  And what […]

TMA and transition from MH to Connector

We are currently experiencing a number of families who are coming to the end of their TMA benefits.  Upon updating information in the online system as requested by MassHealth, folks who should be transitioning over to a ConnectorCare plan are still being determined eligible for MassHealth Standard.  Due to the MassHealth determination, we are unable […]

Seasonal Worker Income

I have a client who worked for seven months on a project for one of the hilltowns.  The total payment for this job was $23,500.  He was paid biweekly.  We submitted an application and he was approved for ConnectorCare 2B.   He enrolled in a plan for $67 a month.  His pay stubs were submitted immediately.  During the […]