Category: ConnectorCare

Not taking MA and only would like the Connector

Has anyone has success in a member not taking the MassHealth Coverage and taking a Connector Care plan instead? I have a member who is protected due to the PHE.  They WANT a Connector Care plan instead.  I have called MA and they said, call the Health Connector.  I call the Health Connector and they […]

Monthly Report Data Collection

Hi fellow Navigators, My name is Buliah Mae, Lead Navigator for the Hilltown Community Health Centers.  Our three-person team is  currently considering new ways to track our monthly report data and are interested in how other health centers do this. What are the pros and cons? Is the program web based? Is the program customized […]

How to apply for CommonHealth

Happy 2022 everyone.  I have a question regarding a client who is 62 years of age who wants to apply for CommonHealth.  Her spouse is 66 years of age.  Here are some facts: The couple have an active application via the Health Connector.  Both are currently enrolled in a CC plan. The wife has Medicare […]

IRS announced today that taxpayers with excess APTC for 2020 are not required to file Form 8962

4/9/21 — The American Rescue Plan Act of 2021 suspends the requirement that taxpayers increase their tax liability by all or a portion of their excess advance payments of the Premium Tax Credit (excess APTC) for tax year 2020. A taxpayer’s excess APTC is the amount by which the taxpayer’s advance payments of the Premium Tax Credit […]

ESI or MassHealth

Hi;  I have a client was offered a job with ESI.  She and her family are currently on MassHealth.  My question is because of the pandemic emergency can she keep her MassHealth or does she have to enroll her family in her ESI and maybe keep the MH as secondary coverage.   Her ESI would be $500 […]

Document/Verification Processing Inconsistencies

Happy Almost New Year! I’ve noticed that there are some inconsistencies in documents being processed when uploaded to a member’s account.  Some are being processed faster than others.  I remember MH letting us know that processing time was about 15-30 min, but that doesn’t seem to be true for all members.  Does anyone have insight […]