I am completely confused and need your help. I was under the impression that once a person turned 65 that they could stay on a ConnectorCare plan until the end of the year that they turned 65, then they had to take Medicare. When I look online I see information that says the ConnectorCare does […]
Hi, So…the good news and the bad news. The higher income guidelines for adult-only households are almost always a great deal for these households. What I have noticed is that for families with children, they are often paying MORE than their former QHP-APTC plans. Obviously the adults will have way lower out-of-pocket expenses since they […]
Hi all, MassHealth published a transcript of the Q&A from webinar about 2023 renewals and I want to ask your thoughts about the answer to the final question about HSN eligibility after losing MassHealth. Doc is located here: Doc is located here Question: “Some members will lose coverage due to ineligibility and will enroll in […]
Hi all, Can someone explain to me whether the rules for completing an NDF differ between MassHealth and the Health Connector? My understanding is that each Navigator needs to have their own completed NDF on file for any client they are representing. At the bottom of Page 2 of the NDF form under Can I […]
Hi Loopers, MLRI has posted its 2023 FPL Table here and here is information about registering for our 2023 Health Access Training -in person or livestream–on Feb 27. Get a refresher on the Basics in the morning session & trouble shooting tips & an overview of what to expect in 2023 in the afternoon session, […]
I am working with a member who is under 65 and has Medicare. What is the appropriate application for this member? Online , SACA or ACA. Thank you
Has anyone has success in a member not taking the MassHealth Coverage and taking a Connector Care plan instead? I have a member who is protected due to the PHE. They WANT a Connector Care plan instead. I have called MA and they said, call the Health Connector. I call the Health Connector and they […]
Hello One of my CACs was told yesterday by a MH customer services representative that if we scan an ID proofing document we need to call 844-250-8681 to have it approved. That is the Connector’s line. Are they now approving ID proofing? Is this info correct? The same rep also said that only if you […]
Hi fellow Navigators, My name is Buliah Mae, Lead Navigator for the Hilltown Community Health Centers. Our three-person team is currently considering new ways to track our monthly report data and are interested in how other health centers do this. What are the pros and cons? Is the program web based? Is the program customized […]
Happy 2022 everyone. I have a question regarding a client who is 62 years of age who wants to apply for CommonHealth. Her spouse is 66 years of age. Here are some facts: The couple have an active application via the Health Connector. Both are currently enrolled in a CC plan. The wife has Medicare […]