Hi fellow Navigators, My name is Buliah Mae, Lead Navigator for the Hilltown Community Health Centers. Our three-person team is currently considering new ways to track our monthly report data and are interested in how other health centers do this. What are the pros and cons? Is the program web based? Is the program customized […]
Hi Loopers, Families USA has created a fact sheet that explains the subsidies for COBRA through the American Rescue Plan. As a reminder, these subsidies go through the end of September. Families USA COBRA Subsidies Fact Sheet -Hannah
Hi; I have a client was offered a job with ESI. She and her family are currently on MassHealth. My question is because of the pandemic emergency can she keep her MassHealth or does she have to enroll her family in her ESI and maybe keep the MH as secondary coverage. Her ESI would be $500 […]
Hi all, Patients are beginning to reach out to me and my colleagues about reconciling their 2020 APTCs. One my colleagues noticed that, in the House Ways and Means Committee’s COVID-19 relief package proposal, there is a proposal to eliminate the requirement for taxpayers to repay the IRS for excess premium tax credits. The Senate […]
It seems that Macs and Safari are incompatible with HIX. There is no information stating this on the HIX website. Members end up baffled and frustrated when they can’t do applications, make payments, etc due to the incompatible browser issue. Shouldn’t this be made clear so folx don’t lose their minds when this happens?
Does anyone have an updated flyer with information for customers about making their premium payments to the Health Connector? The one here in the resources is from 2014-2015. There is nothing posted on the Health Connector web page that I could find.
Hi; I received this question from a single, working female whose income is at 276.36%. She pays $90 a month for ESI but wants to cancel because the coverage benefits are horrible and she has chronic medical issues that need to be addressed properly. An example was the plan does not cover the cost for […]
Hello Loopers! We want to hear from you about what resources would help you with your day-to-day enrollment work. Do you have ideas about materials that would be helpful? Is there a topic that you would like a deep dive into? Let us know! You can respond to this post, or email theloop@massloop.org. Hannah
Hi, I spoke with a gentleman today who asked this question. Both he and his wife work and have ESI via their perspective jobs. Neither want to do the family plan because it is too expensive. Can one of them select the individual plan from their job and the other select a plan through the […]
Hi; I just did an application with a couple who are pregnant. Does the baby count as one giving them a family of three instead of two? Their income is $59,678.96 annually. For a family of three this would make them eligible for a ConnectorCare 3B plan. For a Family of two it puts them […]