Category: MassHealth

MOVEit Global Data Security Incident

MOVEit Global Data Security Incident Yesterday, UMass Chan Medical School (“UMass Chan”), began notifying certain individuals currently or previously enrolled in certain state programs, including MassHealth, that their personal information may have been involved in a recent third-party data security incident. Those primarily impacted are State Supplement Program (SSP) participants (including recipients, other members of […]

MH renewals Q&A doc: Who gets HSN when losing MH coverage

Hi all, MassHealth published a transcript of the Q&A from webinar about 2023 renewals and I want to ask your thoughts about the answer to the final question about HSN eligibility after losing MassHealth. Doc is located here: Doc is located here  Question: “Some members will lose coverage due to ineligibility and will enroll in […]

Navigator Designation Form (NDF) – When to fill one out

Hi all, Can someone explain to me whether the rules for completing an NDF differ between MassHealth and the Health Connector? My understanding is that each Navigator needs to have their own completed NDF on file for any client they are representing. At the bottom of Page 2 of the NDF form under Can I […]

MassHealth Right & Responsibilities Recording?

Hi all, Something weird has come up twice for staff at our CHC this week.  When helping a patient with a renewal, the customer service rep says they have to play a recording of the MassHealth Rights & Responsibilties.  It takes the rep a few minutes to pull up the recording and then the recording […]