Hello Loopers, We have heard from assisters experiencing issues with uploading documents in the HIX system, MMIS, faxes, and with the systems MassHealth use to process documents etc. People calling MassHealth have been told they don’t have access to the system and will need to call back later. We reached out to MassHealth and they […]
Good morning, I am just wondering if any other hospitals are running into the same issues as we are. We have several newborn babies that receive their MA Health benefit thru the DTA, and the MA Health is not covering from the DOB. They all seemed to start few days after birth. Example baby born […]
I’ve come across a couple patients that were on HSN and MH has rerun the case and they are now approved for Sr Buy eff 4/1. The HSN is terminated eff 3/3/24. Shouldn’t HSN go thru 3/31?
Hello Loopers, In an effort to help as many MassHealth members as possible renew their coverage by the end of the redetermination period on March 31, Health Care For All has organized dozens of enrollment events throughout the state. We are currently seeking enrollment assisters who would be willing to help staff the following enrollment […]
I do a lot of Long Term and SACA Applications for our hospital. I am trying to streamline this process. We currently print, fill out and fax the completed applications to MassHealth. They can be up to 60 pages (plus more) with all the required documents. I was recently told about an online application that […]
Sharing this webinar sent to the MTF list that will go over the changes to the program: Upcoming Webinar Medicare Savings Program (MSP) (formerly MassHealth Buy-In) Webinar Description: MassHealth provides health care benefits for eligible children, families, seniors, and people with disabilities living in Massachusetts. MassHealth may offer benefits directly or help pay for all […]
I have had a few clients try to renew there Masshealth, or fix issues with their Masshealth only to find out that they do not have an application in HIX and to be told by MEC that they get their Masshealth through Social Security. I have always referred clients back to the Social Security office […]
I have a commonhealth client that closed her case due to high premiums. When she called us, we found that MH had verified her income at 18K per month instead of 18K annually. The process to fix this is ridiculous. I spent over an hour yesterday for them to tell me they cannot waive it […]
I’ve been told that this past year the state government approved the elimination of the asset ceilings for the Mass Savings Program, to be effective Jan 1, 2024. I’ve also heard that the state is waiting for approval of this change by CMS. Does anyone know the status regarding CMS approval and when we can […]
I really just have to share my frustrations with MassHealth: Their online choices website, which had been working fine for months, is basically non-functional (again) at this point. There are agents on Assister IDP line telling multiple members of my staff that they’re no longer performing manual IDP over the phone at all and that […]