Hi, I was working with a “change representative” — the CSRs @ the Connector who can actually make changes on submitted applications — this week. The family had 4 income sources, including self-employment that is a LOSS and is negative on their tax return. This representative insisted that the Connector counts negative income as zero, not […]
MassHealth members must renew their coverage in 2015. Health Care For All is offering FREE trainings to organizations in Massachusetts that help MassHealth and Health Connector members. If you work with MassHealth and Health Connector members, please contact us to schedule a FREE training. Please contact Kate Bicego at kbicego@hcfama.org or 617-275-2912 to schedule a FREE […]
We have a person coming in today who be laid off from his current job next month and will lose his insurance in the middle of that month. He wants to avoid a gap in insurance coverage and wants to apply as soon as possible. My concern is if we apply as his current coverage stands today and […]
We are seeing more people unable to get tax credits because they are still considered married but living separately. They are filing taxes separately but have not officially gotten divorced. When the application is submitted they are being found as not eligible for tax credits. A Connector worker told us that this was due to their marriage […]
Hi, I did an application where part of the income (rental) was a loss, or negative. In the net monthly income calculation on the application summary, the correct net income showed. However, the determination FPL clearly did not factor in the loss/negative income. In this client’s case it is the difference between getting ConnectorCare Plan Type […]
This is regarding question number 31 on the ACA-3 application. It is requesting total income for this year. If an application is being submitted as of January 2015 moving forward, do we list the income for this current year (2015) or last year’s income?
Hi, I am confused about whether or not income below $6100 for teens and young adults (tax dependents) is being counted by the Health Connector in the household MAGI. It is listed as “non countable income” but when the questions are asked, “Will Johnny have income (2016) ?” and “Does Johnny have any income now?”, we list their […]
Wondering if anyone has suggestions about how to estimate the income for someone who is self-employed and under 400% of the FPL? Specifically looking for ways in which people estimate what the consumer’s health insurance will cost, especially consumers who are around 300% + FPL for whom the following is true. You estimate them as NOT having ConnectorCare and […]
There seems to be no way for the (online) application to accommodate shared custody. Does anyone have any leads about how we should input families where there is shared custody? Multiple issues with it – the person not applying (and not in the household) is added to questions about household members (including the “relationship to…” and health […]
We have a complex case we’ve been working on the past couple of weeks. A household of 3 (unmarried couple with 7 month old baby) applied and because Dad wanted to claim child, system determined Mom on MassHealth (no income) and Dad on some sort of QHP. Connector informed Navigator this type of scenario could […]