There seems to be no way for the (online) application to accommodate shared custody. Does anyone have any leads about how we should input families where there is shared custody? Multiple issues with it – the person not applying (and not in the household) is added to questions about household members (including the “relationship to…” and health […]
We have a complex case we’ve been working on the past couple of weeks. A household of 3 (unmarried couple with 7 month old baby) applied and because Dad wanted to claim child, system determined Mom on MassHealth (no income) and Dad on some sort of QHP. Connector informed Navigator this type of scenario could […]
If I have a 20 year old college student who is looking to apply for health insurance but is on her parents taxes, does the parent who is claiming the child have to be the one completing the application on behalf of the child since the outcome could affect the parents taxes?
I had a client enroll the first week of Open Enrollment and had the wrong income input into the system. He has called the Connector and MassHealth on multiple occasions to find out when his income could be updated. Last week he was told that fateful day would be 12/8. Sure enough today his income […]
does anyone know if we have to include workers compensation on the appliction? I know that it is noncountable income, but do we still include the information?
Hi everyone, I wanted to let you all know that I will be giving two in-depth, nitty gritty open enrollment trainings for Certified Application Counselors and anyone else that helps MassHealth and Health Connector members. The Boston training will be held next Monday, November 17th, 10-12, at 150 Mount Vernon Street (next to the Bayside Expo). There […]