I have a client who submitted income changes after 4/23/20, his coverage changed from connector to connectorcare 3, but the change didn’t become effective until June 1 (he remained on connector for month of May) Is that correct? see your notes below that I copied and pasted. Thank You Existing Health Connector members that […]
Hi, The new MassHealth Self-Attestation Form is short two characters for typing in the MassHealth Member ID#. Thanks.
Hi; Recently I have noticed that members social security numbers were not listed on the Member Information tab in MMIS. So far three people (two children under the age of 18 and one adult) were missing social security numbers. All three are active MH participants. Has anyone else encountered this issue? Thanks.
Loopers – how is open enrollment going so far? Are you more or less busy than you expected? What has been going well, and what has been challenging? Are they any resources you need to help enrollments go more smoothly? Please post below and let us know!
Does anyone have an updated flyer with information for customers about making their premium payments to the Health Connector? The one here in the resources is from 2014-2015. There is nothing posted on the Health Connector web page that I could find.
Hello ! Has anyone encountered any patients coming with health connector letters with a higher premium about due to losing tax credits and when calling the health connector told that if client gets paid weekly the health connector will need 4 recent paystubs or bi weekly two paystubs if not they will lose the […]
Hi; I received this question from a single, working female whose income is at 276.36%. She pays $90 a month for ESI but wants to cancel because the coverage benefits are horrible and she has chronic medical issues that need to be addressed properly. An example was the plan does not cover the cost for […]
Hello Loopers! We want to hear from you about what resources would help you with your day-to-day enrollment work. Do you have ideas about materials that would be helpful? Is there a topic that you would like a deep dive into? Let us know! You can respond to this post, or email theloop@massloop.org. Hannah
Hi, I spoke with a gentleman today who asked this question. Both he and his wife work and have ESI via their perspective jobs. Neither want to do the family plan because it is too expensive. Can one of them select the individual plan from their job and the other select a plan through the […]
MLRI / Vicky Pulos have released their ConnectorCare Advocacy Guide. I encourage everyone to read through it as it contains a wealth of great information. You can find the guide online at: https://www.masslegalservices.org/content/connectorcare-advocacy-guide