Can anyone give me tips and/or advice, how to educate someone about the “Commonhealth Work Around Letter”. In one case, I had someone severely disabled. (wheelchair/non verbal) He was over income for Standard. The rep on the phone, said the only way he could get benefits is to do the Commonhealth Work Around letter. […]
Good morning, Just to notify that when connecting to the the Portal web address is either to slow or is not letting us moving forward using any browser. Thank you,
Hello Loopers, There have been many conversation threads regarding issues with the process for people applying for MassHealth due to having an illness or disability. MassHealth is taking inventory of the process and creating new training materials. We have the opportunity to provide feedback. Please post to this thread about barriers you have seen with the current […]
Hi, I am assisting a client who is over 65 and self-employed. She is approved for partial HSN instead of full. The client sent in her 2017 Form 1040 and accompanying schedules. We called MassHealth to dispute what they are using as her income which takes her over the 150% FPL for HSN. I thought that income […]
Anyone else noticing that MassHealth’s operational claim that income verifications are being processed with a high priority doesn’t hold water? We have individuals in a MassHealth Decision Pending status where income was submitted nearly 4 weeks ago. That really isn’t what I’d consider to be high priority…
Has anyone been able to access the online enrollment form in the past two days? I keep receiving a page cannot be displayed when attempting to reach: https://massforms.maximus.com/stateforms/MCOEnrollForm
Hello Does anybody know if there are any MH special rules/regulations/applications for children separated at the border? Thank you!
Hello We were under the impression that if we completed an online application and the patient was not approved for income, we could still complete an HSNPD to cover until the paperwork was sent and approved by MH. It seems this is not the case, we have patients with pending income eligibility whose PD has […]
Below is the email from MassHealth to Assisters: Dear Certified Application Counselors* and Navigators, We are experiencing intermittent issues with the MassHealth Assister Line, Option 3. Some of those calls are getting disconnected before reaching a worker at the MassHealth Enrollment Center. Our technical teams are working to troubleshoot and resolve the issue as quickly […]
Good Morning All! have anyone been able to reach the assister line? any news on this issue?