Hello dear Loopers, In order to ensure that PII is handled correctly, once a verification is uploaded into the HIX system we are not able to review it once more. Can someone help us to let MassHealth know about the lost of this access please? Thank you and have a Happy New Year 2024✨🎊🎈✨
Good morning, We want to notify that when we dial 1-844-811-3384 Assisters Line for IDP is directing us to the Customer Service line and at this location they are not able to complete our IDP request same day. Can someone help us to notify to Masshealth please? From our part we already did. Thank you, Carmen Gutierrez/East Boston Neighborhood Health Center […]
Hi, We received various complaints from patients who are having difficulty reaching out MassHealth Customer Service line 1-800-841-2900. Once they dial and go through different options, in the end they received a message that the line is down due to inclement weather. Can you please let MassHealth now about this issue. Thank you, Carmen Gutierrez […]
Good morning, Just to notify that when connecting to the the Portal web address is either to slow or is not letting us moving forward using any browser. Thank you,
Can you help us to translate Affidavit for proof of residency in Spanish please? Thank you,
Hi, I need advice on how to help members that are tax filers but they don’t have an immigration status. I do know that by entering their foreign passport information (means passport # and expiration date) they usually qualified for a Connector plan. By doing this sometimes the Connector might request verification of proof of […]