PORTAL ISSUES
Good morning all, Has anyone experienced issues with the portal? We have been having issues submitting applications since last Friday.We have not seen any notices or emails in reference to any problems. Thank you-Teresa
PORTAL
Good morning all, Has anyone experienced issues with the portal? Since yesterday it constantly times out and is extremely slow. I have gotten messages stating cannot process application and then it times out. I have not seen any emails in reference to any issues. I have spoken with my IT staff here and have been assured […]
Feedback Needed: MassHealth Disability Process by 10/12
Hello Loopers, There have been many conversation threads regarding issues with the process for people applying for MassHealth due to having an illness or disability. MassHealth is taking inventory of the process and creating new training materials. We have the opportunity to provide feedback. Please post to this thread about barriers you have seen with the current […]
Health Connector Open Enrollment
Hello Loopers, The Health Connector has confirmed that Open Enrollment time frame for 2019. The Open Enrollment period will be between November 1, 2018 and January 23, 2019. Hannah The In the Loop – Massachusetts Team
NO PREMIUM BILL
Hi, I had four families contact me this week stating they did not receive an invoice from the Connector for December or January. They subsequently lost their coverage although they paid the premiums without the invoice. All their coverages were terminated as of November 30. I checked via the assister portal and all four have 2/1/2018 effective […]
What Happened to the Dates?
Hi, Where are the dates that used to appear at the top of the page when the Application Summary, Eligibility details, and Current Enrollment pages were printed out? I relied on these date to keep a timeline of changes I made to clients applications via the assister portal. Can this feature be put back?
FPL Contradictions
Hi, Has anyone noticed that the FPL listed in the Tax Filing Status section of the Application Summary page is different from the FPL listed on the Eligibility page? Is this important? I just began noticing it when a client’s income was below 100% but she was approved for CarePlus instead of MH Standard. Any […]
PORTAL DOWN?
Good morning loopers… Cannot access the portal today to do an on line applications….Anyone else experiencing this or know what is going on? it says “unable to display page”. help!! TIA
Breaking News: Connector Open Enrollment Announced!
Hello Loopers, At today’s Health Connector Board Meeting, the 2017-2018 Health Connector Open Enrollment Period dates were announced! Open Enrollment will run from November 1, 2017 – January 23, 2018! We will share any other details as they become available. Onward, Giselle & Hannah The In the Loop – Massachusetts Team
Open Enrollment 2018 – dates have changed
Hi all, I just found out that MA Open Enrollment (OE) dates are November 1, 2017 – December 31, 2017. This is a month shorter than last year’s OE, and the current online guidance from the MA Health Connector: http://www.mass.gov/anf/budget-taxes-and-procurement/oversight-agencies/health-policy-commission/patient-protection/health-insurance-open-enrollment-and-waivers.html I was told by a MA Health Connector staffer this morning that no guidance of these revised dates […]