Category: ConnectorCare

HC Renewals

Over the past few weeks, I’ve experienced problems with incorrect eligibility determinations for members renewing their Health Connector coverage for 2021.  As instructed, I enter any changes to income, check off whether they have filed taxes and reconciled APTC’s for the prior year, answer that they do not have affordable insurance offered through an employer, […]

Missing SSN in MMIS

Hi; Recently I have noticed that members social security numbers were not listed on the Member Information tab in MMIS.  So far three people (two children under the age of 18 and one adult) were missing social security numbers.  All three are active MH participants. Has anyone else encountered this issue? Thanks.

Lossing Premium Tax Credits Based on paystubs amount??

Hello !   Has anyone encountered any patients coming with health connector letters with a higher premium about due to losing tax credits  and when calling the health connector told that if client gets paid weekly the health connector will need 4  recent paystubs or bi weekly two paystubs if not they will lose the […]

Dropping ESI with Employer Consent

Hi; I received this question from a single, working female whose income is at 276.36%.  She pays $90 a month for ESI but wants to cancel because the coverage benefits are horrible and she has chronic medical issues that need to be addressed properly.   An example was the plan does not cover the cost for […]