Happy Almost New Year! I’ve noticed that there are some inconsistencies in documents being processed when uploaded to a member’s account. Some are being processed faster than others. I remember MH letting us know that processing time was about 15-30 min, but that doesn’t seem to be true for all members. Does anyone have insight […]
Hi all, Two questions in a row, sorry! I have a client who was on MassHealth Standard but who had a big jump in income in the past year. He’s now eligible for ConnectorCare 3B. He doesn’t have many health needs, but he sees one provider weekly who is in-network with one of the CC […]
Hi everybody, I have a few clients who did not reconcile their tax credits and are experiencing the HC blocks on their accounts. Edited to add: all three have now submitted their late-filed f8962s. One client asked how they’ll know when the tax credits have been reconciled so they can get back in touch with […]
Over the past few weeks, I’ve experienced problems with incorrect eligibility determinations for members renewing their Health Connector coverage for 2021. As instructed, I enter any changes to income, check off whether they have filed taxes and reconciled APTC’s for the prior year, answer that they do not have affordable insurance offered through an employer, […]
Hello Everyone, I am wondering if anyone has worked with Medicare clients who pay out of pocket for their part A and were hoping to find an alternative for them? I have been searching for a waiver of sorts for them to get Connector Care but I may be confusing some situations. Thank you.
The health connector is looking for qualifying events TODAY, to enroll in a plan… I thought they have through the 23rd to enroll and pay?? We are trying to call them… just a heads up…
I have a client who submitted income changes after 4/23/20, his coverage changed from connector to connectorcare 3, but the change didn’t become effective until June 1 (he remained on connector for month of May) Is that correct? see your notes below that I copied and pasted. Thank You Existing Health Connector members that […]
Hi, The new MassHealth Self-Attestation Form is short two characters for typing in the MassHealth Member ID#. Thanks.
Hi; Recently I have noticed that members social security numbers were not listed on the Member Information tab in MMIS. So far three people (two children under the age of 18 and one adult) were missing social security numbers. All three are active MH participants. Has anyone else encountered this issue? Thanks.
Loopers – how is open enrollment going so far? Are you more or less busy than you expected? What has been going well, and what has been challenging? Are they any resources you need to help enrollments go more smoothly? Please post below and let us know!