Has anyone has success in a member not taking the MassHealth Coverage and taking a Connector Care plan instead? I have a member who is protected due to the PHE. They WANT a Connector Care plan instead. I have called MA and they said, call the Health Connector. I call the Health Connector and they […]
Hello One of my CACs was told yesterday by a MH customer services representative that if we scan an ID proofing document we need to call 844-250-8681 to have it approved. That is the Connector’s line. Are they now approving ID proofing? Is this info correct? The same rep also said that only if you […]
Hi fellow Navigators, My name is Buliah Mae, Lead Navigator for the Hilltown Community Health Centers. Our three-person team is currently considering new ways to track our monthly report data and are interested in how other health centers do this. What are the pros and cons? Is the program web based? Is the program customized […]
Happy 2022 everyone. I have a question regarding a client who is 62 years of age who wants to apply for CommonHealth. Her spouse is 66 years of age. Here are some facts: The couple have an active application via the Health Connector. Both are currently enrolled in a CC plan. The wife has Medicare […]
Hi all, I have a member that had coverage through the Connector Care last year. She had to get her tax form 1095-A corrected because it didn’t have coverage listed for certain months of the year. So, that’s all set but the problem now is that she is now receiving bills from a collection agency […]
4/9/21 — The American Rescue Plan Act of 2021 suspends the requirement that taxpayers increase their tax liability by all or a portion of their excess advance payments of the Premium Tax Credit (excess APTC) for tax year 2020. A taxpayer’s excess APTC is the amount by which the taxpayer’s advance payments of the Premium Tax Credit […]
Hi; I have a client was offered a job with ESI. She and her family are currently on MassHealth. My question is because of the pandemic emergency can she keep her MassHealth or does she have to enroll her family in her ESI and maybe keep the MH as secondary coverage. Her ESI would be $500 […]
Hi all, Patients are beginning to reach out to me and my colleagues about reconciling their 2020 APTCs. One my colleagues noticed that, in the House Ways and Means Committee’s COVID-19 relief package proposal, there is a proposal to eliminate the requirement for taxpayers to repay the IRS for excess premium tax credits. The Senate […]
Happy Almost New Year! I’ve noticed that there are some inconsistencies in documents being processed when uploaded to a member’s account. Some are being processed faster than others. I remember MH letting us know that processing time was about 15-30 min, but that doesn’t seem to be true for all members. Does anyone have insight […]
Hi all, Two questions in a row, sorry! I have a client who was on MassHealth Standard but who had a big jump in income in the past year. He’s now eligible for ConnectorCare 3B. He doesn’t have many health needs, but he sees one provider weekly who is in-network with one of the CC […]