Hi, Our region’s residents are in conflict over the options for MCOs in Franklin County. Franklin County split by their MCO choices (Orange and New Salem using Worcester County options, while the rest of the towns use Western Mass MCO options). Greenfield MCO options are limited by access to local specialty care services and options […]
I just discovered on the MassHealth website that you can NOW enroll into a MCO online! I have not tested it yet. Please post if you successfully use the online form.
I was under the impression that self-employed people could apply anytime and enroll in a plan and were not subject to the open enrollment period. I called the Health Connector to ask whether I would have to do the application through the “small business” application route for a self-employed client. He said I could just […]
Hi! I helped someone enroll in a Health Connector plan during the past month because she qualified for an SEP. We confirmed which plans her doctor accepted, and they confirmed they accepted Fallon – but they actually do not. We found this out after she had chosen and paid for her Fallon plan. She is […]
Hello, I have tried to reach out to 3 different contacts by phone & via email to check the status of an individual on the health connector and had no luck. Can anyone let me know what is the best way to know if this individual still has coverage? This person has also tried contacting […]
Hi, I have a client who wants to change their dental plan through the health connector but they are being told that they have to wait until the next open enrollment period. I tried looking but I cant find anything saying that people can’t change their dental. Do dental plans also go through an open […]
I have a few applicants who applied during Open Enrollment, but were unable to shop, and when they called the Connector, they were still unsuccessful. They are still unable to shop now that we are in the Closed Enrollment Period, but qualify for a Special Enrollment. I was re-reading my material from the last MTF […]
Hi, I recently had a stroke patient in my office because he had MassHealth CarePlus and also Neighborhood Health (a plan not accepted in the Greenfield area). I helped the member fill out a disability supplement to get MassHealth Standard. To switch MCOs, I didn’t have a chance to make the change before the appointment […]
Hi all, The federal gov’t has issued a Special Enrollment Period until April 30th for people who don’t have insurance and who did their taxes and now want it to avoid a penalty for next year. This isn’t listed as a qualifying event as far as I know with the Connector. Has anyone had any luck […]
Hi, All – One of our Navigators worked with an individual who received his MassHealth paper renewal in the mail in February with an action date of 3/29. He did it himself in early March and received letters back on 3/10. MH determined him ineligible because of his income, but he was eligible for an […]