Confidential applications for minors
Can someone give me information on Health Safety Net for Minors. What is the process to apply for HSN to protect patient/minor confidentiality? Thanks in advance.
Renewal
I had a member call me to say she needed to have done a renewal by July 9th or her MassHealth was going to end on July 31st. The date she called me was July 25th. When I logged into her account to do this renewal, the renewal button was not there. I had to instruct her […]
Sources of free tax help for late 2015 returns?
Hi All, This year people who got ConnectorCare in 2015 & did not file a 2015 federal tax return & tax credit reconciliation form will not be able to renew into ConnectorCare in 2017 until their 2015 tax return & form are filed. (We didn’t really have to deal with this last year because so […]
Exciting News! Breaking Assister Portal Details
Hello all, We’re at the Somerville MTF and the Health Connector just made an exciting announcement about the long-awaited Assister Portal! Here are the details we just learned: The portal will be available in October just in time for Open Enrollment. It will initially only be available for certified CACs and Navigators. It will be […]
Could not add new born over the phone
Hello everyone, today I had a problem with a patient who I was assisting in adding a new born child and according to the representative she couldn’t add the baby as the information the patient provided to confirm her identity did not match what the representative had on the screen. The patient provided the same information […]
over 65
Hello! Over 65 ERVs are not being accepted for under 65 spouses. I really thought this was an issue that was clarified a while ago, and that as long as 1 spouse was over 65 the ERV could be for both? I know SACAs are for both, but MH over 65 said ERVs are different […]
Confidential applications
Hello: If anyone assists patients with INET applications for confidential minors, can you please tell me if you noticed that the effective date for the application does not go back 1 year any longer it is only effective 10 days prior to the date the application is submitted? thanks in advance!
FEEDBACK/NOTIFICATIONS ON POSTS I AM “FOLLOWING”
I WAS WONDERING IF THERE IS A WAY OF RECEIVING “NOTIFICATIONS” WHEN SOMEONE HAS COMMENTED/PSOTED ON A POST I AM “FOLLOWING”. THE “MY CONVERSATION” TAB JUST LISTS ANYTHING I MAY HAVE COMMENTED ON, BUT NO WAY OF KNOWING IF IT HAS HAD MORE POSTS IN REPLY AFTER MY POST. TOO TIME CONSUMING TO GO THRU […]
Prescriptions on ESI with MassHealth Secondary
Hi, I found out the hard way that MassHealth has restrictions on what they are willing to cover above an Employer Sponsored Insurance plan. My client went to fill a prescription covered by their ESI while they had MassHealth CommonHealth. The ESI plan covered less than 60% of the cost of the prescription at a […]
North Berkshires MassHealth dental resources?
I’m working with a community health worker in North Berkshires who is wondering what dental resources there are for MassHealth members in his region. I told him that a community health center is likely a patient’s best bet. Are there other resources anyone is aware of? Any oral health trainings specifically for CHWs? Thanks!