Hello Loopers, Does anyone know how to get past ID Proofing, if the client has NO photo ID, no passport, no birth certificate NOTHING!! He was in the old system and has an MMIS number. However, I can’t get him past id proofing. No social #, no immigration, he lost his foreign passport. Doesn’t work, not married, no […]
Hello Does anybody know if there are any MH special rules/regulations/applications for children separated at the border? Thank you!
Hi, Yesterday a client walked into my office stating her husband lost his coverage and she had not received any notification from MassHealth. Their verifications were faxed to MH on 8/18, 8/29, and 8/31/2017. My initial thought was that they had not been processed. I called MH Asst Line and asked the csr if there was a way she […]
Hi all, Happy Open Enrollment. My question is, “If a client has HSN secondary to a private insurance plan that has no deductible or co-insurance, will HSN cover the client’s medical visit co-pays?” According the Masshealth.gov, Health Safety Net for Patients, “HSN “does not pay for co-payments required by private insurance plans.” In that case […]
Hi, I’ve had two visitor visa holders recently and I want to make sure I am doing things correctly. Their status type is listed as B1/B2. I inputted their immigration document information in the “Machine Readable Immigrant Visa (with temporary I-551 language)”, but they don’t necessarily have an A# listed on their visa. I have […]
We just had a patient come in to apply whose only proof is an order from the US Immigration and Customs Enforcement order to release alien form. This form has a picture on it, patient just got here last month and has no other ID since Homeland Security took his El Salvador passport. We sent […]
Hi, I need advice on how to help members that are tax filers but they don’t have an immigration status. I do know that by entering their foreign passport information (means passport # and expiration date) they usually qualified for a Connector plan. By doing this sometimes the Connector might request verification of proof of […]
Hello Loopers Does anybody know if HSN patients who have not been asked to renew in the past 2 or 3 years should be completing a new application? Or are they supposed to wait until MH sends out a notice? We keep telling them to call the MEC and follow their instructions, but I would […]
Hi, Our clients do not have SS#s or eligible immigration status. They are trying to purchase a commercial plan form a broker. The broker says they have to have SS#s to purchase a plan. Does anyone have experience with this? Thanks, Sarah
Hi all, I have a recent case where the individual was improperly enrolled in MH Limited and the HSN despite being clearly eligible for MassHealth Family Assistance based on immigration status (TPS), disability status (ESRD), and income level (under 100% FPL). See 130 CMR sec. 505.005(A)(5). My client and I appealed to the Office of […]