Hi all, Can someone explain to me whether the rules for completing an NDF differ between MassHealth and the Health Connector? My understanding is that each Navigator needs to have their own completed NDF on file for any client they are representing. At the bottom of Page 2 of the NDF form under Can I […]
Something funny, you know you have worked as a CAC too long when, Today, at work I received a Orange Renewal Senior Application addressed to only me. That someone in my family has recently turned 65 and I have until July 24, 2023 to submit it. Yeah, Thanks – This isn’t true at all. On […]
Hi All…. I had a pt tell me they had high medical bills and got approved for MH. They stated the facility applied separately for HSN for the days before the MH was approved. (not the 10 day retro) Is this a thing???
Hi all, Is the SACA-2-erv-0323 available? I only see the 2021 version. Thank you, Teresa
Hello Loopers, MassHealth posted an Eligibility Operations Memo regarding their policy updates returning to normal business operations. As of April 1, MassHealth is redetermining all members to ensure that they still qualify for their current benefits. Whenever possible, MassHealth will automatically process a member’s renewal by matching their information against state and federal data. If […]
Hello Loopers, MassHealth released an Eligibility Operations Memo with an update on their signature policy: All initial applications must be signed “under penalty of perjury.” Federal and state laws reinforce that electronic signatures must be accepted and have the same effect as paper-based versions. Electronic signatures, An electronic signature is defined by the Massachusetts Uniform […]
Hi Loopers, MassHealth has provided updated guidance on working with MassHealth members post 4/1. To update contact information (address, phone number, email address) members/assisters should call MassHealth CST to make updates to prevent a new eligibility determination from the online system. If you are working with a member that wants to go ahead and be […]
Hi Loopers, MassHealth posted an Eligibility Operations Memo on their approach to the end of continous coverage protections. Here is the memo. Key takeaways: Self-attestation for verifications is no longer accepted. Check out our ‘State Resources’ page for affidavits that are accepted. Waiver of the one-time deductible is no longer available Retroactive coverage for people […]
For facilities that utilize My Account Page to view notices for their traditional applicants/members, is anyone else encountering a “notice unavailable for display” message when trying to view any “Approval”, “Denial”, or “Termination” notice?
Hello all, Do we need to keep a printed copy of the voter declination on file after doing an application online? Thanks