UPDATED SACA RENEWAL
Hi all, Is the SACA-2-erv-0323 available? I only see the 2021 version. Thank you, Teresa
MassHealth Policy Updates to Support Return to Normal Business Operations (April 1, 2023 – March 31, 2024)
Hello Loopers, MassHealth posted an Eligibility Operations Memo regarding their policy updates returning to normal business operations. As of April 1, MassHealth is redetermining all members to ensure that they still qualify for their current benefits. Whenever possible, MassHealth will automatically process a member’s renewal by matching their information against state and federal data. If […]
Electronic Signatures
Hello Loopers, MassHealth released an Eligibility Operations Memo with an update on their signature policy: All initial applications must be signed “under penalty of perjury.” Federal and state laws reinforce that electronic signatures must be accepted and have the same effect as paper-based versions. Electronic signatures, An electronic signature is defined by the Massachusetts Uniform […]
Helping MassHealth Members
Hi Loopers, MassHealth has provided updated guidance on working with MassHealth members post 4/1. To update contact information (address, phone number, email address) members/assisters should call MassHealth CST to make updates to prevent a new eligibility determination from the online system. If you are working with a member that wants to go ahead and be […]
Masshealth Operations Memo on End of MOE
Hi Loopers, MassHealth posted an Eligibility Operations Memo on their approach to the end of continous coverage protections. Here is the memo. Key takeaways: Self-attestation for verifications is no longer accepted. Check out our ‘State Resources’ page for affidavits that are accepted. Waiver of the one-time deductible is no longer available Retroactive coverage for people […]
My Account Page – Notice Viewing Error
For facilities that utilize My Account Page to view notices for their traditional applicants/members, is anyone else encountering a “notice unavailable for display” message when trying to view any “Approval”, “Denial”, or “Termination” notice?
Voter Declination
Hello all, Do we need to keep a printed copy of the voter declination on file after doing an application online? Thanks
MassHealth Redet Phase 2 Materials
MassHealth released the MassHealth Redetermination Phase 2 Outreach Toolkit. You can read the full update from MassHealth here. You can download materials in 9 languages and share them with the members you work with! You can also have people check out the masshealthrenew.org page as well as HCFA’s page about the outreach campaign. -Hannah
Is HPE (Hospital-Determined Presumptive Eligibility) the same as HSN Presumptive Determination?
MassHealth put out a provider bulleting talking about the “Hospital-Determined Presumptive Eligibility (HPE)” updated during Covid. It explains the detailed process on how HPE trained CAC’s may determine whether an individual is eligible for HPE application. Is this the same as the HSN Presumptive Determination application? I explained that we as CAC’S can’t do […]
UPDATED ACA FORM
Happy New Year to all! I am trying to find the newest updated ACA application. I do not see it here. Is this something that will be provided soon? Thank you, Teresa