Hello Loopers, I have an O/65 applicant. Who needs to do a Senior Review Form. His benefit ended 3/27/20. He was working with Bristol Elders but they have not returned to help him. They are currently not seeing anyone. His friend reached out to us, if we can help. He didn’t want it to end/term […]
Hi all – I am working remotely due to COVID-19 and my assister portal is only registered with the IP address at my office. I am unable to access the portal and assist clients with their applications from home. I emailed MAhealthconnectorTraining@state.ma.us (have not heard back) and called the assister line (they are unable to […]
Good morning, Apparently MH is closed today?
I wrote a similar post back 8 months ago, and yet we are still having the same issue…. Verifying Social Security income is an issue! Many of our patients who are on SSDI land in our emergency room with issues with Behavioral health / Psych Issues. Many of these patients have Medicare only and can’t be placed without […]
Allways Health Partners is mailing a letter to ConnectorCare members with the headline “This is your termination of coverage notice”. It states “Dear So & So: We have been notified that your current Allways Health Partners contract has been or will be terminated for the following member on the Termination Date specified below” : 12/31/2019. I […]
Good Morning Are we, as an organization, supposed to sign Section 1, Part B1 or just Part B2 or both? We got a CSR today who said for the past 2 months organizations need to sign both parts. Does anybody know? We have been just completing part B2 since it is the organization part of […]
Good Morning! I’m hoping I can get some help from you all! I have a family that is ConnCare Enrolled and have been for years, their youngest daughter is on Family Assistance. Since the implementation of the ACOs she has had issues with seeing her therapist. Her PCP is part of a Steward and that is […]
Hello, Does anyone know if Family assistance covers transportation via a PT-1 form for children? I was under the impression it did, but our local PCP office was told otherwise. Thanks!
I have a 24 year old client who was on CarePlus and didn’t respond to the request to update his information before the deadline. He informed me that he started working last May (never reported the change in income) and now has a gross income of $1700/month. So he missed the 60 day SEP of the change in […]
Hello Has anybody heard of a patient who failed to renew and was told: “he lost his privilege of applying online now and he has to apply in paper”? The CSRs name was not asked, but that is what she told my staff person right now. She still asked for a Ref ID and is […]