I have a client who is currently married, but separated from his spouse. They are not living together at this time, though still own property together and are not legally separated. Can he apply for health insurance as a household of one or do they need to apply as a family because they are not […]
Hi all, I have a client currently on CommonHealth who’s turning 65 in June. How far in advance can we submit the SACA-2 application? Thanks.
I have a 64 year old client who’s currently working part time, on CommonHealth. At MTF, we’ve consistently been told that working disabled seniors need to fill out ACA and not SACA, and go through the under 65 MEC to be processed. I just spoke with someone at the MEC who stated that working seniors […]
I have a 24 year old client who was on CarePlus and didn’t respond to the request to update his information before the deadline. He informed me that he started working last May (never reported the change in income) and now has a gross income of $1700/month. So he missed the 60 day SEP of the change in […]
Hi all, When using the MassHealth Provider Directory and MassHealth Choices, I’m finding significant discrepancies between what is shown as contracting/covered providers under different health plans and what hospitals and doctors’ offices report. Is anyone else finding this to be true? I am using the MassHealth tools, then checking it against what the hospitals and […]
Hi everyone, I have a client who is 64, has been on MassHealth Standard due to disability in the community. Is now in a nursing home and has assets, so is not eligible for MassHealth/Long Term Care. His only income at this time is dividends from his assets, low enough for him to be eligible for CarePlus […]
Hi all, I have a 36 year old client who is on Care Plus. He has limited income, and is interested in saving money. Is there an asset cap for Care Plus? Thanks.
I know the MEC’s are really backlogged. Now when I try to call on the 888-665-9993 number, it gets routed to Customer Service and they then send to MEC, which then says “call cannot be completed” no matter how often I call. I’ve asked about more direct ways to call the MEC, and am told […]
I have a client who has 2 accounts in the Connector system. We called the Connector to update his application with one account. We asked for help setting up access via Online and provided the correct email. We don’t have a username or password for his account. We were sent an Invitation Code via the correct […]
I have a client who is paid cash through his employer, as are all/most of the employees there. He is afraid of getting the employer in trouble with Dept. of Labor/getting reported. Connector asks for pay stubs, proof of income. Doubtful that this employer would be willing to write a letter stating that the client […]