Uploading documents
Can someone direct me to where the instructions are on how to upload? Thanks.
Navigator
How do we upload documents? Is scanning involved? Where are the instructions for doing this? Thanks!
Topics and Materials Request
Hello Loopers! We want to hear from you about what resources would help you with your day-to-day enrollment work. Do you have ideas about materials that would be helpful? Is there a topic that you would like a deep dive into? Let us know! You can respond to this post, or email theloop@massloop.org. Hannah
Updated paper ACA-3
Hello all Does anybody know until when MH accepts old applications? We submitted a July 2018 one on April 22nd and I was told they would not honor it and that the patient needed to complete the new April 2019 one. Which means the retro dates we needed are not going to be approved. We […]
Proof of Income for Social Security
Is anyone else having issues with Social Security income not crossing in the system when doing applications? When we enter the Social Security income, it is looking for proof ??? I don’t understand why…..This continues to be a barrier for patients getting insurance until we send in proof. I understand it having to be within the 10 % and all. I […]
Updated Fillable English Forms
Hello, The In the Loop – Massachusetts team updated the English ACA-3 and SACA-2 to make sure all fields are fillable. Remember, applications and other forms are under the ‘Resources’ tab, within that section click on the ‘State Resources’ tab to access the full library of enrollment resources. Here is the English ACA-3, the SACA-2, and MassHealth […]
HC Provider Search online
I’m having problems when I’m choosing a plan with a member, and wanting to do a Provider Search. I am able to do the search iteself, but when it comes to “ADDING” the provider, it doesn’t allow m. Is anyone else having this issue? How can this be fixed??
SACA 2
Does anyone by chance have the fillable SACA 2 3/2019 ?? I’m unable to find it and prefer the fillable.
ACA-3
Hi all, Is anyone experiencing issues using the fillable ACA-3 provided here In The Loop? I am not able to fill in several areas of the app in the fillable version and it also does not print with the Name and DOB on the bottom. I am unclear if it is an issue with my computer or […]
Just Married Combining 2 Apps
Hi All, Is the only option for members that have just gotten married to file a paper application to combine their households in the Health Connector/MassHealth System? They have two separate applications in the system currently. Thank you Morgan