Hi; Recently I have noticed that members social security numbers were not listed on the Member Information tab in MMIS. So far three people (two children under the age of 18 and one adult) were missing social security numbers. All three are active MH participants. Has anyone else encountered this issue? Thanks.
If a CAC makes an error, is there a way to report the error to MassHealth? I cannot seem to find a way to report myself. In this case, I submitted an ARD that was unsigned so a critical notice was not sent to the ARD. MassHealth never notified me of my error and as […]
Loopers – how is open enrollment going so far? Are you more or less busy than you expected? What has been going well, and what has been challenging? Are they any resources you need to help enrollments go more smoothly? Please post below and let us know!
Hi, We have a patient who has Medicare and applied to have MassHealth secondary. She was given MassHealth for a few months, but then was denied and the denial reason was listed as, “Your family did not cooperate with Quality Control”. I think she likely had an RFI asking for some sort of proof, but […]
Hi, I have a family of five that consists of two disabled adults over 21 years of age. Both of them receive SSDI and are claimed as dependents on their parents income tax return. Neither of these individuals is working. Recently one of the disabled adults was taken off of MassHealth. When I called to speak […]
Hi; I received this question from a single, working female whose income is at 276.36%. She pays $90 a month for ESI but wants to cancel because the coverage benefits are horrible and she has chronic medical issues that need to be addressed properly. An example was the plan does not cover the cost for […]
Can someone direct me to where the instructions are on how to upload? Thanks.
How do we upload documents? Is scanning involved? Where are the instructions for doing this? Thanks!
Hello Loopers! We want to hear from you about what resources would help you with your day-to-day enrollment work. Do you have ideas about materials that would be helpful? Is there a topic that you would like a deep dive into? Let us know! You can respond to this post, or email theloop@massloop.org. Hannah
Hello all Does anybody know until when MH accepts old applications? We submitted a July 2018 one on April 22nd and I was told they would not honor it and that the patient needed to complete the new April 2019 one. Which means the retro dates we needed are not going to be approved. We […]