Does anyone know if/when the application will be updated for non-binary gender designation? If is not going to be updated, will it affect a person that has declared themselves as non-binary on their license and chooses the gender they are born with on the application? Thank you
Hi; Recently I have noticed that members social security numbers were not listed on the Member Information tab in MMIS. So far three people (two children under the age of 18 and one adult) were missing social security numbers. All three are active MH participants. Has anyone else encountered this issue? Thanks.
I just want to wish all that celebrate a Happy and Blessed Thanksgiving Holiday to all. Whether you celebrate it as the traditional holiday or just a day of thanks we all have much to be thankful for. I hope you all enjoy the day and best wishes to all! May you and your families be […]
Hi, Loopers I was hoping to get assistance or feedback if anyone else has encountered this. It can’t be a coincidence that I have two patients with the same issue in a matter of 2 weeks. My patients both had TPL that ended and now just have C3 Plan. Issue is now the pharmacy is getting […]
Hi all, Is anyone experiencing issues with the MH Fax#857-323-8300? Everything I have faxed today comes back as Error Occurred. I called the Assister line to inquire and Rep states has not heard anything and doesn’t knows anything. Just curious to know if anyone else is having the same issue. Thanks-Teresa
Hi, I have a family of five that consists of two disabled adults over 21 years of age. Both of them receive SSDI and are claimed as dependents on their parents income tax return. Neither of these individuals is working. Recently one of the disabled adults was taken off of MassHealth. When I called to speak […]
~~Good Afternoon! I am hoping I can get some help from you all! I have been getting different responses when I call MA assist depending on who I talk with in regards to Common Health over 65 coverage. I have been told that a disabled individual over 65 are eligible for the commonhealth coverage if they work […]
Hello, Is anyone else having issues faxing to Health Connector this morning (857-323-8300)? I’ve sent 4 faxes, and received 4 Transmission failures. Jeanette D
I work a lot with the Autism Community and found that a large number of parents are experiencing a specific issue. When completing the ACA they are asked if they have health insurance through an employer to which they provide the information. Unfortunately, that information is never uploaded into the Virtual Gateway and their children are being […]
Hello We are super happy about being able to upload into the Portal, but we have had 2 strange responses from CSRs that I wanted to share: Last week, we uploaded some documents then called the Assister’s line to see if they could expedite approval. The CSR was AMAZED we could now upload documents into […]