Good morning everyone, I have a member who is looking to get the buy-in (MSP). She’s married and both are under 65 yrs old but only one is looking to get the buy-in. According to new FPL guideline, their income is under $2,371/mo which makes them eligible to qualify for the buy-in. We had called […]
Hi all, At the 9/17/20 Assisters conference call on Health Connector Redeterminations and Renewals, someone brought up the National FEMA SEP. The FEMA SEP allows people to enroll in coverage through HealthCare.gov if they lost qualifying coverage more than 60 days ago but missed their chance to enroll. The Health Connector rep stated that the […]
For the life of me I cannot locate my notes or information off of the Mass.gov so I’m sending out this S.O.S. I’m the only CAC in the office today and need someone’s assistance. I have a 74 year old lady that has been an inpatient for some time and she doesn’t qualify for Medicare […]
Hi All…. When I read the notice about requesting up to 90 days retro, I understood it to mean that anyone approved for MH as of 3/1 can request 90 days retro coverage. Yesterday, we called to ask for retro and they told us they will only go back to 3/1. Anyone?
Hi, The new MassHealth Self-Attestation Form is short two characters for typing in the MassHealth Member ID#. Thanks.
Hi all; I hope everyone is staying well during this trying time. Has anyone helped or assisted a senior with self-attestation? Friday I tried to do this for a client who of course was not present. Speaking with the csr from MH Customer service I stated I wanted to self-attest for my client who has […]
H all, again today I am experiencing issues with the HC Assister line. Has anyone else experienced any problems? Today I have not been able to get through. It has you on hold for long hold times then disconnects.
Hi all, Does anyone know if the Health Connector has changed their hours? I have been calling and I keep getting a message they are closed. Thank you-Tere
Hello everybody Do we have the new 2020 FPLs to download in In the Loop? I can’t find them and we have not received any updated ones from the state yet. THANKS!
Good morning, I have been asked by co-workers and management at my Health Center if in the event there is an order to stay home/work from home are there any considerations in place for Assisters? This is simply a part of preparedness we are doing and we were wondering what if anything Assisters could do […]