Health Connector Assister Line
H all, again today I am experiencing issues with the HC Assister line. Has anyone else experienced any problems? Today I have not been able to get through. It has you on hold for long hold times then disconnects.
Health Connector
Hi all, Does anyone know if the Health Connector has changed their hours? I have been calling and I keep getting a message they are closed. Thank you-Tere
2020 FPLs
Hello everybody Do we have the new 2020 FPLs to download in In the Loop? I can’t find them and we have not received any updated ones from the state yet. THANKS!
Work From Home
Good morning, I have been asked by co-workers and management at my Health Center if in the event there is an order to stay home/work from home are there any considerations in place for Assisters? This is simply a part of preparedness we are doing and we were wondering what if anything Assisters could do […]
MH Enrollment
Hi; On 1/22 I attempted to enroll two different clients using the online enrollment form. Both attempts produced the message: You cannot enroll at this time. Please contact customer service. I was also unable to clear the form. I closed my browser then went back to the enrollment form and my information was still there. […]
MTF MEETING
Did anyone get an invite to register for January/February MTF meeting? I looked on the website and we do have a January meeting. For Taunton it is next week. I did not get any information to register. I registered online but did not get a confirmation back. I just want to make sure it will […]
IDP
Is it just me or is anyone else having trouble with the Identity Proofing fax line?
Gender Designation Update
Does anyone know if/when the application will be updated for non-binary gender designation? If is not going to be updated, will it affect a person that has declared themselves as non-binary on their license and chooses the gender they are born with on the application? Thank you
Missing SSN in MMIS
Hi; Recently I have noticed that members social security numbers were not listed on the Member Information tab in MMIS. So far three people (two children under the age of 18 and one adult) were missing social security numbers. All three are active MH participants. Has anyone else encountered this issue? Thanks.
Happy Thanksgiving
I just want to wish all that celebrate a Happy and Blessed Thanksgiving Holiday to all. Whether you celebrate it as the traditional holiday or just a day of thanks we all have much to be thankful for. I hope you all enjoy the day and best wishes to all! May you and your families be […]