A member with an old Legal permanent resident ID card. Does anybody know what is the card # on those if there is any? It doesn’t have an expiration date either. The 2 members we have encounter been here since the 70’s they say they don’t need the new ID card since apparently those don’t […]
Health Law Advocates (HLA) would love to know more about the difficulties that navigators and CACs are experiencing with helping immigrants file online applications. What barriers are people facing and what issues are arising? In prior posts, people pointed out the following problems: 1) The website requests applicants to input a “citizenship number” or “naturalization number,” […]
Hi! Has anyone else received an error message stating that the “external system to verify your citizenship/immigration is currently unavailable”? It’s happened to us a few different times after entering in LPR info and will not allow the CAC to continue with the application. Thanks!
Hi there, I just wanted to share with all of you, that I could completed an ACA application online with a family that they became US Citizens. This time the application went through and now, they are requesting to submit more info about Proof of U.S. Citizenship Status that will send to MEC in the […]
Hi there, I have some problems to help some US Citizen immigrants to fill out the ACA application online today. They were able to passed the identification part, but not when they have to proof Naturalization Number. Also, I called the Connector 1-877-623-6765 and I was on hold for more than 30 minutes and nobody […]
Hello everyone, Does anyone know where a naturalized US Citizen can find their certificate number if they do not have a copy of their certificate? Thanks! Kate
Hi everyone, I wanted to let you all know that I will be giving two in-depth, nitty gritty open enrollment trainings for Certified Application Counselors and anyone else that helps MassHealth and Health Connector members. The Boston training will be held next Monday, November 17th, 10-12, at 150 Mount Vernon Street (next to the Bayside Expo). There […]