Sharing this webinar sent to the MTF list that will go over the changes to the program: Upcoming Webinar Medicare Savings Program (MSP) (formerly MassHealth Buy-In) Webinar Description: MassHealth provides health care benefits for eligible children, families, seniors, and people with disabilities living in Massachusetts. MassHealth may offer benefits directly or help pay for all […]
I’ve been told that this past year the state government approved the elimination of the asset ceilings for the Mass Savings Program, to be effective Jan 1, 2024. I’ve also heard that the state is waiting for approval of this change by CMS. Does anyone know the status regarding CMS approval and when we can […]
A CAC met with a family with a LTC Application. They provided all the bank statements and needed documents. However, it is taken my CAC over 8 hours to work on this. Making copies, the bank statements. The copies we received are double sided and we know it has to be faxed. I know we […]
Good Morning, I have been experiencing issues with senior paper applications & ACA applications . they are being marked as MCD for not receiving the signature page in where I call mh and they are able to find it. anyone else is having this issue???
Hi, Does anyone know if there have been any changes to the Buy In Application process. Specifically, are we still completing both the Buy In Appl and the ACA/SACA for members that may be eligible? Also, if a member gets a Mass Health renewal and currently has Buy In, should another Buy In application be […]
I have a member that we submitted the “Patient Protection Waiver”, they got approved. Do you know how to I get it open to shop for a plan, without calling the Health Connector? Can I just upload it into the portal or do I need to call them? Member is not available to call them […]
Hi Loopers, You may have noticed starting yesterday that when accessing certain account in the assister portal that you are unable to view information or make updates. This is due to an update that is requiring people who have never gone through ID proofing to do so in order to have portal access. MassHealth presented […]
Hi all, Can someone explain to me whether the rules for completing an NDF differ between MassHealth and the Health Connector? My understanding is that each Navigator needs to have their own completed NDF on file for any client they are representing. At the bottom of Page 2 of the NDF form under Can I […]
Something funny, you know you have worked as a CAC too long when, Today, at work I received a Orange Renewal Senior Application addressed to only me. That someone in my family has recently turned 65 and I have until July 24, 2023 to submit it. Yeah, Thanks – This isn’t true at all. On […]
Hi All…. I had a pt tell me they had high medical bills and got approved for MH. They stated the facility applied separately for HSN for the days before the MH was approved. (not the 10 day retro) Is this a thing???