have been trying to submit verification documents to (857) 323-8300 for two days now and the fax transmission sheets return with error messages. When I call the fax line it gives me a busy message which indicated the fax is not active. HELP!!! Clients are going to be upset when they find out their verification […]
Dear all, I am requesting for any of the Worcester area CACs or NAVs to get in touch with this MassHealth person. I have never received a request like this from someone in Masshealth before, and it is a bit strange to me that they would not know where to direct a client considering it […]
Is this fax number working for anyone? New Fax Number: 857-323-8300. I tried to send something there and it is not transmitting the document nor does it recognize the recipient as EHHOS like other fax numbers we have used.
I have a client who submitted an on-line app. and was determined eligible for Ambetter Celticare and HNE Silver A. My client is at the 178% FPL and should be eligible to choose BMC as a ConnectorCare plan 2B option, but it is not offered to her…We have made calls to HC but been unsuccessful. […]
Has any other assisters been asked by a Health Connector Rep. for their DOB and SSN? After she asked me for my DOB and SSN I asked her “Mine or my client’s” and she said she needed mine! It caught me off guard and I could not believe afterwards that I actually responded with the […]
For people who are paying premiums now, have to submit a re-application and get a determination on-line today for a different plan with a different premium: If they are determined eligible today and their current coverage goes until Dec. 31st…Do they stop paying the old coverage premium and start paying the new one before the […]
Once we know what verifications are needed after submitting the on-line application… Do we need to wait for our client to receive a notice requesting such docs to send the verifications along with such notice? or can we submit them anytime after they get the on-line determination? Is it true that all verifications requested are […]