Hi All…. When I read the notice about requesting up to 90 days retro, I understood it to mean that anyone approved for MH as of 3/1 can request 90 days retro coverage. Yesterday, we called to ask for retro and they told us they will only go back to 3/1. Anyone?
Hi, The new MassHealth Self-Attestation Form is short two characters for typing in the MassHealth Member ID#. Thanks.
Hi all; I hope everyone is staying well during this trying time. Has anyone helped or assisted a senior with self-attestation? Friday I tried to do this for a client who of course was not present. Speaking with the csr from MH Customer service I stated I wanted to self-attest for my client who has […]
H all, again today I am experiencing issues with the HC Assister line. Has anyone else experienced any problems? Today I have not been able to get through. It has you on hold for long hold times then disconnects.
Hi all, Does anyone know if the Health Connector has changed their hours? I have been calling and I keep getting a message they are closed. Thank you-Tere
Hello everybody Do we have the new 2020 FPLs to download in In the Loop? I can’t find them and we have not received any updated ones from the state yet. THANKS!
Good morning, I have been asked by co-workers and management at my Health Center if in the event there is an order to stay home/work from home are there any considerations in place for Assisters? This is simply a part of preparedness we are doing and we were wondering what if anything Assisters could do […]
Hi; On 1/22 I attempted to enroll two different clients using the online enrollment form. Both attempts produced the message: You cannot enroll at this time. Please contact customer service. I was also unable to clear the form. I closed my browser then went back to the enrollment form and my information was still there. […]
Did anyone get an invite to register for January/February MTF meeting? I looked on the website and we do have a January meeting. For Taunton it is next week. I did not get any information to register. I registered online but did not get a confirmation back. I just want to make sure it will […]
Is it just me or is anyone else having trouble with the Identity Proofing fax line?