Hello all Does anybody know until when MH accepts old applications? We submitted a July 2018 one on April 22nd and I was told they would not honor it and that the patient needed to complete the new April 2019 one. Which means the retro dates we needed are not going to be approved. We […]
Hello everybody We had a patient yesterday who was told by MH CSR that it was ok to bring an ARD signed by her husband (he is the Head of Household) so we could make changes to the online application. She was told if she brought just that we would not have any problems with […]
Hello We just faxed homeland security documents for ID proofing. The patient was detained at the border and this all he has. These immigration documents from homeland security have the patient’s legal name, birth date and 5 pictures of himself. The CSR (Cheryl) said they could not be accepted. She wanted a voting ID together […]
Hello all I am not sure if this information is correct, can anybody help me, please. I appreciate it! We were just told that if the HOH is over 65 and he completes a Renewal, the wife and daughter will not be renewed because they are under 65. That he needs to complete a yearly SACA […]
Hello Has anybody heard of a patient who failed to renew and was told: “he lost his privilege of applying online now and he has to apply in paper”? The CSRs name was not asked, but that is what she told my staff person right now. She still asked for a Ref ID and is […]
Hi Loopers! Happy New Year! Does anybody know what will happen if the public charge rule does take effect (let’s hope not)? To the patients who are on MH and might be affected? Is MH sending out any information to the affected patients if the rule passes? How are they going to disenroll? Are they […]
Good Morning! I just want to share with everybody how awesome Deidre at the MH Assister’s Line was. Yesterday we had a father and son who had just crossed the border from Honduras last week. The father told the CAC who was helping him that during all the days walking his money was stolen, his […]
Hello Has anybody else seen this? We have 2 patients that show up in MMIS, one as having Fam Assist and the other Careplus. Both of these patients received packages to enroll in the Connector, and when they called to say they had MH they were told that information was not what they had. According […]
Hello Does anybody know if there are any MH special rules/regulations/applications for children separated at the border? Thank you!
Hello We were under the impression that if we completed an online application and the patient was not approved for income, we could still complete an HSNPD to cover until the paperwork was sent and approved by MH. It seems this is not the case, we have patients with pending income eligibility whose PD has […]