Hello – Is anyone else unable to complete ACO enrollments online? We have been getting error messages.
Many of our faxes to MassHealth are not going through today. Is anyone else having the same problem?
We have a client whose Medicare Part B does not start until July 1. What medical services can she receive from a Community Health Center w/her Medicare Part A?
I have a client who is married, but does not file taxes w/her husband. She received a ConnectorCare Plan Type 2B. I thought that you had to file taxes jointly to get subsidies?
Is the IDP fax line down? We haven’t been able to get faxes to go through.
We had a client who was applying for un-subsidized health insurance. She is married, however, her husband was not applying. Only she was looking to apply for coverage. We were not able to proceed with the application without the husband’s SS #. CSR said the husband’s SS# was required. Is this true? Why is the husband’s SS# […]
We had a family apply for coverage yesterday, the dad (head of household) and two children qualified for MassHealth. The wife qualified for a ConnectorCare plan. We called today w/the wife to pick a plan, but the CSR said she could not pick a plan b/c she was not the head of household. CSR said […]
If someone has COBRA, is the person eligible for CommonHealth?
We have a client who enrolled in Tufts Network Health because the Connector website said his doctor accepted the insurance. He has had the plan for several months. When he called his doctor to make an appointment, he learned that his doctor does not accept the plan. Is there any way to switch a plan […]
Since last week I have tried to get through to 3rd party liability. I haven’t been able to speak w/CSR, but have left two messages with an answering service. I left one message on 1/29 and another 2/3. I still haven’t gotten a call back. Has anyone else experienced this?