Author: Ginny Desilva


Its bad enough that the clients have been overcharged and more money than what was required has been withdrawn from their private accounts for payment, but now it will take days for them to be reimbursed??? AND they have to call Customer Service to boot? Our clients can just about afford to pay their bills […]

Commonwealth care invoices still being sent and paid by consumers who have been approved for a new plan

We have a client who has received her CC invoice for February and sent in payment. Her new plan is cheaper than the one she is paying for now and this client wants to know how can she speak with someone in the “Payments Department” to inquire about a new bill and if the Connector […]