Hi Loopers, Today MassHealth sent an update about vaccine distribution including requesting that assisters help clients with setting up vaccines appointments. We want to hear from you about if this is something your site will be doing and how that works with your workflow. Share any feedback or thoughts to this thread. Thanks, Hannah
IRS has extended the deadline again for non-filers who have not yet gotten their Economic Impact Payment for 2020 to do so using non-filer tool –until Nov 21. https://www.irs.gov/newsroom/irs-extends-economic-impact-payment-deadline-to-nov-21-to-help-non-filers
Hello Loopers, You may have heard that the final public charge inadmissibility rule is out, although the language is out it is not yet posted. Here is the language: https://s3.amazonaws.com/public-inspection.federalregister.gov/2019-17142.pdf. The official version is not on the federal register yet, but is expected to be on the 14th. Here are some takeaways before our FAQ is […]
Hello Loopers! We want to hear from you about what resources would help you with your day-to-day enrollment work. Do you have ideas about materials that would be helpful? Is there a topic that you would like a deep dive into? Let us know! You can respond to this post, or email theloop@massloop.org. Hannah
To kick off the summer season, In the Loop – Massachusetts is hosting a little community competition to see who can come up with the best and most creative Summer Reading List for fellow Loopers. Here’s how to play: Add your summer reading list to this thread. Give a thumbs up to your favorite reading […]
Hello, The In the Loop – Massachusetts team updated the English ACA-3 and SACA-2 to make sure all fields are fillable. Remember, applications and other forms are under the ‘Resources’ tab, within that section click on the ‘State Resources’ tab to access the full library of enrollment resources. Here is the English ACA-3, the SACA-2, and MassHealth […]
We need you! In Friday’s newsletter we included a In the Loop – Massachusetts survey to collect the assister experience with members attempts at changing their MassHealth Health Plan. The survey is very short and will help us understand how plan selection and fixed enrollment are going for MassHealth members, please take a couple of minutes to complete […]
Hello Loopers, There have been many conversation threads regarding issues with the process for people applying for MassHealth due to having an illness or disability. MassHealth is taking inventory of the process and creating new training materials. We have the opportunity to provide feedback. Please post to this thread about barriers you have seen with the current […]
Below is the email from MassHealth to Assisters: Dear Certified Application Counselors* and Navigators, We are experiencing intermittent issues with the MassHealth Assister Line, Option 3. Some of those calls are getting disconnected before reaching a worker at the MassHealth Enrollment Center. Our technical teams are working to troubleshoot and resolve the issue as quickly […]
Hello Loopers, The Health Connector has confirmed that Open Enrollment time frame for 2019. The Open Enrollment period will be between November 1, 2018 and January 23, 2019. Hannah The In the Loop – Massachusetts Team