Author: Hannah Frigand

Electronic Signatures

Hello Loopers, MassHealth released an Eligibility Operations Memo with an update on their signature policy: All initial applications must be signed “under penalty of perjury.” Federal and state laws reinforce that electronic signatures must be accepted and have the same effect as paper-based versions. Electronic signatures, An electronic signature is defined by the Massachusetts Uniform […]

New Temporary Eligibility Policies in Effect as of 4/1

Hello Loopers, In the bi-weekly MassHealth redetermination call there were a couple of eligibility policies announced: No pharmacy co-pays through 3/31/2024 For the under 65 the income attested to on the application will be considered reasonably compatible if within 20% of the income amount received from data sources Hospital determined-presumptive eligibility for the non-MAGI population […]

Helping MassHealth Members

Hi Loopers, MassHealth has provided updated guidance on working with MassHealth members post 4/1. To update contact information (address, phone number, email address) members/assisters should call MassHealth CST to make updates to prevent a new eligibility determination from the online system. If you are working with a member that wants to go ahead and be […]

Masshealth Operations Memo on End of MOE

Hi Loopers, MassHealth posted an Eligibility Operations Memo on their approach to the end of continous coverage protections. Here is the memo. Key takeaways: Self-attestation for verifications is no longer accepted. Check out our ‘State Resources’ page for affidavits that are accepted. Waiver of the one-time deductible is no longer available Retroactive coverage for people […]

MassHealth Redet Phase 2 Materials

MassHealth released the MassHealth Redetermination Phase 2 Outreach Toolkit. You can read the full update from MassHealth here. You can download materials in 9 languages and share them with the members you work with! You can also have people check out the masshealthrenew.org page as well as HCFA’s page about the outreach campaign. -Hannah

MassHealth 2023-2024 Member Eligibility Redeterminations

Sharing the MTF webinar opportunity on the upcoming redeterminations: MassHealth 2023-2024 Member Eligibility Redeterminations Session Description: In March 2020, the federal government declared a public health emergency (PHE) due to the COVID-19 pandemic. In response to the PHE and consistent with federal continuous coverage requirements, MassHealth put protections in place that prevented members’ MassHealth coverage […]

MassHealth Extends Postpartum Eligibility

MassHealth extends postpartum eligibility to provide 12 months of continuous postpartum coverage.  As a part of MassHealth’s efforts to address health disparities and advance health equity for our members, effective April 1, 2022, MassHealth has updated its eligibility policies to provide 12 months continuous postpartum coverage for those who qualify. This update is designed to […]

New! System Updates for the Online Application at MAhealthconnector.org

Assister Updates Important News for Certified Assisters In Massachusetts March 6, 2022 In this edition: New! System Updates for the Online Application at MAhealthconnector.org •             Reminder: Valid Nonimmigrant Visas •             Reminder: Regarding system updates for the Online Application at MAhealthconnector.org  •             Reminder: Beginning April 5, 2022, Certified Assisters require an additional security step to sign-in […]