Hi all, Just putting this feedback about eligibility letters and mailings on here so hopefully someone who can effect change can do so… 1. The state would save a lot of money by not sending duplicate notices. Partially because consumers wouldn’t be confused about the multiple notices (but why did I get two? Are they the same?) […]
Hi all, Down to the wire and the website isn’t working….I’ve tried chrome and Firefox. Anybody else seeing this? Just getting the big yellow exclamation point/triangle. Thanks, Eli
Lots of folks reporting premium payment issues…any tips on addressing these? People are paying online and having their payment bounce back, sometimes multiple times, calling Customer Service and being told different things (“yes, you’re all set, even though it hasn’t cleared your bank account yet”, “no, you won’t be covered in January even though you’ve […]
Wondering if anyone has suggestions about how to estimate the income for someone who is self-employed and under 400% of the FPL? Specifically looking for ways in which people estimate what the consumer’s health insurance will cost, especially consumers who are around 300% + FPL for whom the following is true. You estimate them as NOT having ConnectorCare and […]
There seems to be no way for the (online) application to accommodate shared custody. Does anyone have any leads about how we should input families where there is shared custody? Multiple issues with it – the person not applying (and not in the household) is added to questions about household members (including the “relationship to…” and health […]
Hi all, I have a few households where they have been approved for $0 APTCs, though they are between 300-400%, and it doesn’t seem like the costs are that affordable. Has anyone seen this and/or had success fixing it? Or does anyone have a a resource that shows us what APTCs someone should qualify for other […]