Hi, So. We are starting to see clients who applied & enrolled in November or December whose Commonwealth Care ended 12/31/14. They did not get a bill or pay on time for January 1 start date. Now they have no coverage aside from HSN/partial HSN. Did I miss something? Everything I saw said Commonwealth Care will end […]
Hi, I am confused about whether or not income below $6100 for teens and young adults (tax dependents) is being counted by the Health Connector in the household MAGI. It is listed as “non countable income” but when the questions are asked, “Will Johnny have income (2016) ?” and “Does Johnny have any income now?”, we list their […]
Many of our clients never get anything in the mail after completing an application/enrollment. In the past we have had severe issues with invoices, insurance cards, etc. being mailed to residential addresses WHERE THERE IS NO MAIL DELIVERY. I am concerned that this is happening again and that this will be a major barrier to enrollment. At […]
We have several cases where children whose parents are approved for Connector Care & have incomes less than 300%FPL are also being approved for Connector Care instead of MassHealth. This is obviously an incorrect determination. The child’s (mistaken) premium is added to the parents’ premium, so in order to enroll the parents must pay the […]
I have 2 clients with no income who have been asked to verify their income. Can we use a signed self-declaration of no income? Or…?
We have seen at least 2 cases where after listing employer insurance on the HCentive application, on the summary employer insurance is listed as “NO”. Then the adults show as eligible for Connector Care. These clients are seeking MassHealth premium assistance for their ESI, not Connector Care. Anyone?
We are getting tons of calls from client with temporary coverage who are getting calls & letters saying they must sign up by December 23. In fact, they do not HAVE TO sign up until mid-Janaury or January 23. The only people who MUST sign up by December 23 to keep their coverage uninterrupted are people with QHPs […]
A client with Comm Care and a child with MassHealth started a new job which offers health insurance. Is she obliged to take a family plan, or can she elect to take an individual plan and leave her child on MassHealth? I know she will qualify for premium assistance — just not sure whether or […]
If a person has temporary MassHealth and their coverage ends 1/15/15 or 2/15/15 and they get ConnectorCare effective 2/1 or 3/1, will they have a 2-week coverage gap (either 1/16-1/30 or 2/16-2/28) prior to their new plan starting? If so, and they qualify for HSN, might they have HSN during the gap?