Good morning, Two weeks ago I had a client with an issue regarding his MCO enrollment. He had come to our facility as a Tufts-Network Health, but was emphatic that he was supposed to have BMC Healthnet. He stated he had requested the change due to problems with Tufts-Network not covering some of the services he needed. […]
I was just wondering if any one else seems to be having the same issue I am in regards to dual eligible patients. I am still finding that even though Masshealth is fully aware of the issue surrounding Medicare beneficiaries being found eligible for Care Plus and that this cannot happen, it is still occurring […]
Not sure if anyone else has run into this issue. I attempted to help a client with an online app and they could not verify his identity. We faxed a copy of his license to the fax number we were given at Mahealthconnector.org. I waited about fifteen minutes, then called the Masshealth Assister line. I […]