Hello A lot of our patients are getting their renewal letters at this time. They are Limited with HSN parents of children who have STANDARD. When we update/Edit the HIX system these children are being approved for CONNECTORCARE. One of our CACs called MH to make sure that this new eligibility was not going to […]
Hello Is a COMCAST bill, or any other cable bill, considered a utility bill in order to provide proof of residency? We had been using them until last week when a CSR told one of our CACs they could not be used. Are we better off using an affidavit instead of a cable bill? That […]
We just faxed to the CAC dedicated ID proofing (to 617-988-8952), waited our 15 minutes and called 844-811-3384. Jennifer from Boston MEC told our CAC that she had no idea what she was talking about. That she needed to fax to the regular ID proofing fax number and wait up to 7 days. That the dedicated […]
Good morning! Is anybody having problems lately with the online MCO change form? We just started having problems with some patients not having their PCPs updated about 2 weeks ago. They are PCC plans mostly, and both adults and children. THANKS for any ideas, suggestions, help! Lissette
I was wondering if somebody can help me. Why is question 7. on the paper application, Are you a MA resident? not on the online application. Or is it hidden in a way we can’t find it? Thanks for any help you can give me!
One of my staff just spoke to Keisha (MEC Springfield) because a SACA2 we had sent in July was still not showing up. She said she could not find it but in any case, patient needed a review form and we should not fax the copy of the SACA2 we had on file, but complete […]