Hello Has the state sent out a new FPL with the updated HSN income guidelines? I find a separate one for HSN and the old FPL from April that lists HSN up to 400%, but not one that has it all. If any Looper out there has a link please share it 🙂 Lissette
Hello! Over 65 ERVs are not being accepted for under 65 spouses. I really thought this was an issue that was clarified a while ago, and that as long as 1 spouse was over 65 the ERV could be for both? I know SACAs are for both, but MH over 65 said ERVs are different […]
Hello Loopers Does anybody know if SACAs do not go retro 10 days like the other MH products? A CSR from the over 65 department said that to one of my CACs today and I was under the impression they did go retro 10 days. We did check YES on the question asking if the […]
Good Morning If a patient has a qualifying event, enrolls and pays her plan is she then qualifyied to have HSN temp until her new plan kicks in the next month? We are having problems seeing hsn temp eligibility in MMIS even though MH says it shows in their system. MMIS still shows HSN+DENTAL only. […]
Hello! We have encountered problems with eligibility for patients that are recently eligible for Connectorcare and should have the HSN temporary status showing in MMIS. They are showing HSN+Dental instead. When we call the Connector CSR they state they can see in their system the patient has HSN temp, and there is nothing they can […]
Hello Loopers? Has anybody encountered problems accessing the renewals for patients that have never done an online application? We were successful in one and not in the second one. We are typing the link as it is written in the letter and it takes us to the Optum ID sign in screen not to the […]
Hello Loopers Does anybody know if HSN patients who have not been asked to renew in the past 2 or 3 years should be completing a new application? Or are they supposed to wait until MH sends out a notice? We keep telling them to call the MEC and follow their instructions, but I would […]
Hello Does anybody complete HSN Confidential applications in INET? They have always gone retroactively 6 months. We just entered one today and it only went retro 10 days. New regulations? I thought they were voting on HSN changes and nothing was going to happen until April 1st? Any news will be appreciated! Thanks Lissette
Hello I just need some guidance on the new Intend to Reside question. We just had a couple who intend to reside in MA until June of this year. Do we have to indicate they intend to reside in MA? It does not ask the time they will be residing here until, it just indicates “or […]
HELLO LOOPERS! I am trying to complete the feedback survey I just got on my email, but the link is not working. Is anybody else having this problem? Lissette