New Guidelins
are the new guidelines out (the chart that mlri.org does each year) I can’t find them online yet… thanks
Commonhealth Over 65
Are the new updated rules for Commonhealth also applied to the over 65 population?
New phone tree for Assister line
Anyone having issues with the new phone process for the assisterline? I called yesterday, first prompt is 1 for id proofing OR under 65. Someone from id proofing answered and transferred us to voice mail. Today I called to get the Commonhealth workaround done. The person answering had no idea what I was talking about […]
Covid Protections and Care Plus Question
I called MH for a pt that got Medicare 10/2021 and has/had Care Plus. I called and spoke to over 65 about converting to Standard, and she said I had to call the under 65 for it. Under 65 said they cannot do anything and said to do an over 65 review. That he does […]
Masshealth Online enrollment
It seems every time lately I enroll someone into Tufts Together online thru the MH choices enrollment site, the incorrect physician is added. I have copies of the confirmations with the physician I added, yet nearly each one gets enrolled in a random physician.
Covid Protections
Any news on if the protections are ending ?
HPE
Hi All… I think I’m out of the loop on this one… I saw a bulletin for case managers about covid flexibilites to move patients to rehab with a hospital presumptive app. Is there an application out there? Do we have to contract? Thanks..
Masshealth Faxes
We are having a issues with MH faxes… We fax in an application and get confirmation of the # of pages sent… Then when we call to ask about it, they say they only received some of it. Also, we will call to as about a case, and the fax they are looking at are […]
MH Breast Cancer Program
Would someone on standard thru BCC Program get their copays covered from their employer insurance? I know MH generally does not pay copays. Thanks
Buy In in error
Hi… I have heard that on Monday 1/25, MH is going to issue letters to people that were put on the Buy In program in error. Has anyone heard this or know how many letters are going out?