Author: Marbelis Feliz

Eligibility not crossing to the the MMIS system

I saw a member on 8/17/18 he was termed for not doing his renewal. I helped him complete his renewal thru the  portal, member was approved for mass health care plus. 8/21/18 member was not showing active called the MH assister line to check why was told the member should complete a renewal. told the […]

what is the correct fax number for an assister to send in IDP when helping a with an online application?

Hi, on Monday afternoon 9/12/16 i was trying to help a patient at my facility apply online, and because she just moved to Massachusetts it fail for IDP. I follow the instruction we go back on the lerning management system 10/7/2015 made a copy of the patient birth certificate faxed it to 617-988-8952, waited for the […]