Category: Uncategorized

Navigator Designation Form (NDF) – When to fill one out

Hi all, Can someone explain to me whether the rules for completing an NDF differ between MassHealth and the Health Connector? My understanding is that each Navigator needs to have their own completed NDF on file for any client they are representing. At the bottom of Page 2 of the NDF form under Can I […]

NDF Forms

Has anyone else been having issues with Masshealth regarding NDF’s? I am a navigator and our forms are Agency wide and when a staff member leaves and another navigator takes over their clients, then calls Masshealth for information or assistance, we are being told that they can not assist because the name on the navigator […]

78 Year Old Woman Applying for Connector Care Insurance

Hi all, I have an elderly client who does not have Medicare A or B, has limited income, but has assets (I don’t have details yet).  Can I  apply for non-subsidized insurance for her on the Connector?  Do assets make her ineligible for Connector Care plans?  If she might be eligible for the latter, do […]

MassHealth Extends Postpartum Eligibility

MassHealth extends postpartum eligibility to provide 12 months of continuous postpartum coverage.  As a part of MassHealth’s efforts to address health disparities and advance health equity for our members, effective April 1, 2022, MassHealth has updated its eligibility policies to provide 12 months continuous postpartum coverage for those who qualify. This update is designed to […]