Hello Loopers!! One of my CAC’s was assisting a patient who is currently a Health Connector member choose a dental plan. When she called the Health Connector the Rep stated that the patient has to submit a new dental application. The CAC came to me for guidance; I don’t recall having received an update that […]
Good Morning This morning we called MH Customer Service to update a pregnancy status for a member who has HSN and was denied the eligibility redetermination because she has not yet submitted a new ACA. I know that members who have not yet submitted one, requires one for specific updates such as address and income […]
Hello!! Lately I’ve been seeing members that are coming for assistance to make payments and choose plans, they are 76 and 87 years old and were able to use the mahealthconnector online application and paid a premium of a little over 150.00 with an FPL below 100% for a fam 2. which is primarily SSA income. […]