Good morning! On both the SACA application, the DOB section says to format it (MM/DD/YYYY) however, the year only allows for 2 characters and cuts off the last two if you type out the 4 digits. Not sure who to direct this to!
Anyone having trouble making a payment to the Health Connector as a guest? I assist a few members monthly and I am unable to make any payments. The website just keeps spinning and stating “error”. I gave it 24 hours. I rebooted my computer, cleared the cache. Checked with our IT dept. – I heard […]
Hello- I need to clarify is it is compulsory for a Commonhealth member (disabled-under 65) to stay enrolled in Medicare Part B. I have a client does not qualify for MSP- but paying $185 per month is far too expensive as her income is rather low. I heard on an MTF training (during the Q&A) […]
Hi all, in case you missed our last couple of ITL newsletters, I’m posting this here: Friendly reminder! On Wednesday, August 6th, 10:00am-11:30am, In The Loop – HCFA will hold a virtual meeting to review the marketplace/Health Connector provisions in this year’s federal budget bill. We’ll discuss updates most relevant to enrollment assisters, including changes to Medicaid/MassHealth, […]
I am looking for advice on how to assist a client who is 73, has permanent residency and does not qualify for Medicare. Her income may put her over the limit for MH standard, and she is not disabled. Another health center’s CAC did a HIX application with her, and it is saying that she […]
Is it possible to get an extension on CommonHealth coverage while DES is reviewing a supplement? A client sent hers back in December (reported by her) and it is still not processed. My facility did not receive the request for records from them until April, so that seems like quite a long time between her […]
Hello Loopers! We know that many of you want to join the fight to protect Medicaid. It is “make or break” time in Congress to determine whether they will cut hundreds of billions of dollars from Medicaid, known as MassHealth in Massachusetts. The cuts they are proposing would rip away health care coverage from hundreds of […]
If a client has a private POS plan with out of network benefits, will MH secondary pick up the co-pays, co-insurance etc. for an out of network provider?
A CAC at my org. has said that she called MH to enroll a client in a plan after they had become unenrolled recently. MH rep told her that clients who have MH through DTA are not allowed to enroll in a plan, they just have MH standard. Or, she said that the client will […]
from April 11th until today there has been an oddly high number of our patients moving from careplus coverage to standard, and for some, it is unenrolling them from their plan. Is there an explanation for this? If it was just a few I wouldn’t mention it, but it has been about 20-30 people who […]