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IN THE LOOP - MASSACHUSETTS
IS A PROJECT OF HEALTH CARE FOR ALL.

In the Loop – Massachusetts was created with support from Community Catalyst and the National Health Law Program and modeled on In the Loop: Connecting the Enrollment Community.

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The healthcare system is not easy to navigate. Get the help you need. Let us know how we can help.

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Latest Post

Long Term Application Questions --- - A CAC met with a family with a LTC Application. They provided all the bank statements and needed documents. However, it is taken my CAC over 8 hours to work on this. Making copies, the bank statements. The copies we received are double sided and we know it has to be faxed. I know we can’t turn anyone away. But do we have any rules or guidance how much we can actually assist the member or refer to them another source. They went to a lawyer and they wanted a $10,000 retainer to do the application. That is why they came for our free help. However, it is also taken the CAC away from other appointments. Any guidance or help you have would be great. Do we have any rules? I did reach out to Chris Abate, but didn't know if other CAC trained sights handle this?